September 21, 2000

One reason that I still pay for Internet access has been my web space. Recently, I've established this space here on Tripod and I've been slowly weaning off my ISP's email address and using a reflector adresss instead (found here). I'm going to be giving up my account at Sprynet when I move, since I'll be getting a cable modem.
The one difference between my Sprynet webspace and Tripod is support. We have had a problem blogging to Tripod recently, and there's no one I can call for support. I've left several emails for the support team without response. So, with cheap [or free] services, you get a lack of support services. This is important to remember as you utilize services in the new economy. It's not so new a concept, you know, getting what you pay for.

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